134Solving Problems
Message | Light | Explanation | Response | ||||||||||
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SERVICE REQ. | All lights | The print head is | Pull out the green tab to unlock the print head. | ||||||||||
| flashing | locked. | See page 18. | ||||||||||
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| An error has occurred. | Note the error number, then turn the printer off | ||||
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| and back on. If the message remains, contact | ||||
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| Epson as described on page 10. | ||||
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SET INK CRTG | — | Ink cartridge chip error. | Remove and reinstall the ink cartridge. If the | ||||||||||
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| message remains, replace the cartridge. | ||||
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SET PAPER |
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| Paper light | Paper lever was | Pull the lever all the way forward, to the | ||||
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LEVER | on | released during the | secured position. Start printing again from the | ||||||||||
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| printing process or | beginning for best results. | ||||
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| another operation. |
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TOP COVER | — | Top cover is open. | Close the top cover. | ||||||||||
OPEN |
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UNABLE TO | — | You tried to print while | Press the |
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| Pause button to exit the | ||||||
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| an error condition was | SelecType menu system. If the message | |||||
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| present. | appears again, clear the error before you print. | ||||
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WRONG INK | B Ink light on | You tried to install the | If you are installing ink cartridges for the first | ||||||||||
CRTG |
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| wrong ink cartridge. | time, you must install the cartridges that came | ||||
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| with your printer. | ||||
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| If you are replacing ink cartridges, check the | ||||
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| package and product code. You must use the | ||||
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| ink cartridges designed for your printer. Other | ||||
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| cartridges will not work. | ||||
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WRONG PAPER |
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| Paper light | Loaded paper does not | Make sure the size you selected in the printer | ||||
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SIZE | flashing | match the image size. | driver matches the loaded paper size. Load the | ||||||||||
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| correct size paper if necessary. | ||||
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