Solving Problems 141
Problem | Solution |
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Printing is too slow. | ◗ Turn on High Speed in your Advanced settings. |
| ◗ Choose a lower resolution in your printer software for faster printing. |
| ◗ Clear space on your hard drive or run a defragmentation utility. |
| ◗ Don’t run too many applications at the same time. |
| ◗ Turn off virtual memory. |
| ◗ Add RAM to your system. |
| ◗ Consider upgrading your system to support a faster connection to the printer: |
| either IEEE 1394 FireWire or USB 2.0. |
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If paper feed or paper jam problems occur frequently, try one or more of the following solutions:
• For roll paper, try adjusting the paper suction setting. See page 57 for more information. You can also adjust this setting through your printer driver.
• For heavy or thick media, follow the instructions on page 44 to load the media correctly.
• Make sure the paper is not folded, wrinkled, or damp.
• Make sure the printer’s environment falls within the required temperature and humidity range.
• Make sure the paper is not too thick or too thin. See pages 35 and 150 to 151 for paper specifications.
• Make sure no foreign objects are inside the paper path.
• Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.
• Make sure the Media Type and Paper Source settings in the printer software are correct.
• Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 56 for more information.