Your printout is faint or has gaps in the image.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 21.

■If you’re low on ink, you’ll see a low ink error window. Click How To and follow the on-screen instructions to install a new cartridge. If you don’t

see an error window, a cartridge may be more than six months old; to replace it, see page 28.

■Make sure the Media Type setting matches the paper you loaded. See page 19 for guidelines.

■Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.

You see wrong or missing colors.

■Make sure you selected the Color ink setting and your application is set for color printing.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 21.

■If you’re low on ink, you’ll see a low ink error window. Click How To and follow the on-screen instructions to install a new cartridge. If you don’t see an error window, a cartridge may be more than six months old; to replace it, see page 28.

■If you’re printing a high-resolution image, turn off PhotoEnhance. Also check if you’ve turned on a special effect that alters image colors, such as Sepia.

■Try using Automatic mode. See page 11 for instructions.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. For information, see your electronic Reference Guide.

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