You see incorrect characters.
■Make sure the printer cable is securely connected and that the cable meets the system requirements on page 4.
■Make sure your printer is selected in your application or as the Windows default printer.
■If you’re using a switch box with your printer, connect the printer directly to your computer and try printing again.
Your printout is grainy.
■Try using a higher quality paper.
■Set the Quality/Speed slider to Quality in your printer software; see page 11.
■Run the Print Head Alignment utility. See page 24 for instructions.
■You may need to increase the image resolution or print it in a smaller size; see your software documentation.
Problems with Paper Feeding
Too many copies are printing.
Make sure the Copies settings in the printer software and your application aren’t both set for multiple copies.
Paper doesn’t eject fully or is wrinkled.
■If the paper doesn’t eject fully, you may see a paper jam error window on your screen. Click the Eject button to eject the paper. If it doesn’t eject, follow the
■The problem may be caused by an incorrect paper size setting. Be sure to select the correct paper size in your application or printer software.
■Check to make sure you’ve left enough room at the front of the printer for paper to eject easily.
■If it’s wrinkled when it ejects, the paper may be damp or too thin.
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