Where To Get Help

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day, as listed in the following table.

Electronic support and automated telephone services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s product support page at

 

http://support.epson.com. After selecting your product, you can access

 

troubleshooting information, download product documentation, and receive

 

technical advice through e-mail.

 

 

Automated Telephone

A variety of automated help services are available 24 hours a day, seven days a

Services

week. To use these services, you must have a touch tone telephone and call

 

(800) 922-8911.

 

 

Presenters Online

Access tips, templates, and training for developing successful presentations at

 

http://www.presentersonline.com

 

 

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner’s Kit. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply.

Solving Problems 69