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Epson 9350, 9700 manual Where to Get Help, Internet Support, Speak to a Support Representative

Models: 9700 9350

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Where to Get Help

Internet Support

Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or epson.ca/support (Canada). Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661and enter the PIN on the Epson PrivateLine Support card that came with your projector. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (PowerLite Pro Cinema 9350 or PowerLite Pro Cinema 9700 UB)

■Product serial number (located on the bottom of the projector)

■Computer configuration, if you’re connected to a computer

■Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

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Epson 9350, 9700 Where to Get Help, Internet Support, Speak to a Support Representative, Purchase Supplies and Accessories

Contents

User’s Guide PowerLite Pro Cinema 9350/9700 UBHome Theater Projector Copyright Notice TrademarksContents Setting Up the ProjectorMaking Basic Adjustments IntroductionMaking Detailed Adjustments MaintenanceProblem Solving SpecificationsNotices IndexIntroduction Front Projector PartsBack Bottom Projector Control PanelTop control panel Side control panelRemote Control Optional Accessories Registration and WarrantyProduct Part numberUsing This Manual Setting Up the Projector Choosing a LocationSetting Up the Projector Projection distanceOffset A Offset B Horizontal lens shift dial16 9 aspect ratio 4 3 aspect ratio4 3 aspect ratio continued Also keep these considerations in mindInstalling the Projector Center of lens Connecting the Cables Connecting Video and Computer EquipmentConnect video equipment to one of these ports Connect a computer to one of these portsMaking Other Connections Turning the Projector On and Off Installing Batteries in the Remote ControlTurning On the Projector Turning Off the Projector Selecting the Image Source Positioning the Image Maximum lens shift boundary Making Basic Adjustments Focusing and ZoomingChoosing the Aspect Ratio Choosing the Color Mode Advanced Color Adjustments Adjusting the Gamma Setting Adjusting RGBCMY Making Basic AdjustmentsLocking the Projector Making Detailed Adjustments Using the Menu SystemBrightness see page Contrast see page Input Brightness Settings Adjusting the Picture QualityChanging How the Menus Display Setup Level BrightnessContrast Auto IrisSharpness and Picture Quality Settings Power ConsumptionHDMI Video Range SharpnessProgressive Motion Detection Pro Cinema 9350 onlyNoise Reduction Mosquito NR Pro Cinema 9700 UB onlyBlock NR Pro Cinema 9700 UB only 2-2 Pull-downPro Cinema 9350 only4-4 Pull-downPro Cinema 9700 UB only Frame Interpolation Pro Cinema 9700 UB onlyColor Settings RGBCMY GammaImage > Advanced > RGB Image Advanced RGBCMYAdjustments for Computer Images Super-resolutionPro Cinema 9700 UB onlyAuto Setup Color Gamut Pro Cinema 9700 UB onlySelecting Memory Settings Creating Memory Settings Renaming Memory SettingsDeleting Saved Memory Settings Resetting the ProjectorCustomizing Projector Features Image SizingOther Setup Options Screen OptionsDirect Power On Zoom Caption PosVideo Signal 48 Making Detailed AdjustmentsComponent Trigger OutSettings Control Panel Lock Settings High Altitude ModeControl Panel Lock High Altitude ModeMaintenance Cleaning the LensCleaning the Projector Case Cleaning and Replacing the Air Filter52 Maintenance Replacing the Lamp 54 Maintenance Maintenance Resetting the Lamp Usage Timer Checking the Projector StatusStoring the Projector Transporting the ProjectorWhat To Do When the Lights Come On or Flash Problem SolvingLights indicating normal operation Lights indicating a problem Solving Picture Problems The picture is upside-downor reversed The picture isn’t rectangular The picture contains static or noiseThe picture is blurry The colors on the screen don’t look rightSolving Remote Control Problems Approx.60Approx.60 Approx.60Where to Get Help Purchase Supplies and AccessoriesInternet Support Speak to a Support RepresentativeSpecifications GeneralLamp Pro CinemaElectrical DimensionsRemote Control Safety EnvironmentalCompatible Video Formats Composite video or S-VideoSignal ResolutionComponent video Analog RGB computer displayESC/VP21 Command Codes CommandSignal name Terminal70 Specifications CommandImportant Safety Information Notices72 Notices For United States Users FCC Compliance StatementFor Canadian Users Epson America, Inc. Limited Warranty Declaration of Conformityparts assume the remaining warranty period of the product covered by this limited warranty. If Epson replaces the lamp as part of the warranty service, the replacement lamp carries the limited 90-daywarranty stated above Index NumericsPage Page