Epson A882401, A882411, A882961, A883021 4-6

4-6 Troubleshooting

LProof Sign-off:

BLE H.Kato E.Omori

F.Fujimori

SEI M.Kauppi

R4C4410

Rev. C

A5 size TRBLE.FM

2/14/00 Pass 3

Contents

Main Photo!3 Photo File Uploader3 User's Guide Photo!3 Photo File Uploader3 Use r's Gui de Photo!3 Photo File Uploader3 Digital Camera Utility Programs ii iii R4C4410 Contents iv Introduction 1 Introduction Features About This Guide 2 Finding More Information Macintosh computers System Requirements Requirements for serial connection PCs Requirements for USB connection Macintosh computers PCs 4 Installing the Software 1-1 R4C4410 Chapter 1 Installing the Software Connecting the Camera to Your Computer 1-2 Using the USB cable Installing the Software 1-3 Using a serial cable Connecting to a PC 1-4 Installing the Software 1-5 Connecting to a Macintosh 1-6 Installing Software for Windows Users Installing the USB driver Installing the Software 1-7 Installing EPSON Photo!3 1-8 Installing EPSON Photo File Uploader3 and other software Installing the Software 1-9 Installing Software for Macintosh Users Installing EPSON Photo!3 1-10 Installing EPSON Photo File Uploader3 Installing other software Using EPSON Photo!3 2-1 Chapter 2 Using EPSON Photo!3 Working with EPSON Photo!3 Accessing EPSON Photo!3 2-2 Using EPSON Photo!3 2-3 Setting up the Shutter Press feature for Windows 98/USB users Assigning an application to the shutter button 2-4 Getting information through online help Using EPSON Photo!3 2-5 EPSON Photo!3 menus 2-6 Camera menu Folder menu Controls menu Using the Camera Menu Using EPSON Photo!3 2-7 Transferring photos to your computer Using the Save To Folder button 2-8 Using the Export Photos button Using EPSON Photo!3 2-9 Placing photos in your documents Inserting photos directly into documents Using the Get Photo (or Get Photos) button 2-10 Using drag-and-drop (Windows only) Inserting a picture by importing Using EPSON Photo!3 2-11 Erasing selected pictures from memory card 2-12 Getting photo information Using EPSON Photo!3 2-13 Viewing your photos Rotating your photos Playing back audio recordings 2-14 Using the Folder Menu Using EPSON Photo!3 2-15 Finding the folder containing your photos Uploading and copying photos 2-16 Using the Controls Menu Controlling the camera from your computer Using EPSON Photo!3 2-17 Selecting the image quality setting Selecting the flash mode Setting the self timer Selecting macro mode 2-18 Taking pictures from your computer Using EPSON Photo!3 2-19 Using the Setup Menu Changing computer connection settings Changing the communication port For Windows 2-20 For Macintosh Changing the serial communication speed Checking the current status of the camera Using EPSON Photo!3 2-21 Changing camera settings Setting the clock Changing the camera ID 2-22 Using the Uploader Utilities 3-1 Chapter 3 Using the Uploader Utilities Using EPSON Photo File Uploader3 3-2 Uploading images from your PC Using the Uploader Utilities 3-3 R4C4410 3-4 Uploading audio recording files from your PC Using the Uploader Utilities 3-5 3-6 Using the Uploader Utilities 3-7 Uploading images from your Macintosh 3-8 Using the Uploader Utilities 3-9 Uploading audio recording files from your Macintosh 3-10 Using the Uploader Utilities 3-11 Making screen copies For Windows users 3-12 Using the Uploader Utilities 3-13 For Macintosh users 3-14 Using EPSON Program Uploader Uploading programs Using the Uploader Utilities 3-15 Removing programs 3-16 Troubleshooting 4-1 Chapter 4 Troubleshooting Software Problems 4-2 Troubleshooting 4-3 Uninstall EPSON Photo!3 For Windows users When connected with a USB cable 4-4 When connected with a serial cable For Macintosh users Troubleshooting 4-5 Reinstall EPSON Photo!3 For Windows users When connected with a USB cable When connected with a serial cable For Macintosh users 4-6 Glossary 1 Glossary 2 Index 1 Index A B C 2 D E F H Index 3 P R S T 4 R4 v. C3 700 Re B User's Guide Photo!3 Photo File Uploader3 Use r's Gui de