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Epson ActionPrinter see, Options, Printing, See 6-4.See, Power supply, Paper handling, 6-2Troubleshooting, see 6-5.see 6-5.See

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Problems and Solutions

This chapter presents solutions to possible printer problems. If you have difficulty achieving the desired printing result, first locate the problem in the listing below and then see the appropriate page for the solution. If these solutions do not solve your problem, see Where to Get Help in the introduction.

Power supply

•Power is not being supplied.

Printing

•The printer does not print.

•The print is faint or uneven.

•Dots are missing in the printed characters or graphics.

•Printed characters are not what you expect.

•The print position is not what you expected.

Paper handling

•Single sheets do not feed properly.

•Continuous paper does not feed properly.

Options

•When you use the cut-sheet feeder, the paper does not feed properly.

See 6-3.

See 6-4. See 6-5.see 6-5. see 6-5. See 6-6.

see 6-8.

see 6-9.

see 6-10.

6-2 Troubleshooting

Contents

Page Page FCC COMPLIANCE STATEMENT FOR AMERICAN USERS Page Page Contents Chapter 4 Using the Printer Options Film Ribbon Chapter 5 Maintenance and Transportation Cleaning the Printer Replacing the Ribbon Introduction •Film Ribbon Cartridge ( # 7768) Finding Your Way Around Warnings, Cautions, and Notes WARNINGS CAUTIONS ribbon cartridge Where to Get Help 4 Introduction Setting Up the Printer tractor cover Page 1-4 Setting Up the Printer Page Installing the platen knob Installing the ribbon cartridge 1-6Setting Up the Printer Page 1-8 Setting Up the Printer Page Plugging in the printer 1-10 Setting Up the Printer Loading paper sheets that (12 1-12Setting Up the Printer Page 1-14 Setting Up the Printer Page Page LINE FEED FORM FEED ON LINE 1-18 Setting Up the Printer The parallel interface 1-20Setting Up the Printer Choosing from a menu Paper Handling Attaching the paper guide 2-2 Paper Handling Loading the paper The POWER PAPER OUT on AUTO LOAD (LINE FEED) 2-4 Paper Handling AUTO LOAD Reloading during printing Installing the pull tractor 2-6Paper Handling Page Positioning your continuous-papersupply Loading continuous paper WARNING: 2-8 Paper Handling Page the incoming on the 2-10 Paper Handling Setting the top of form position Removing the pull tractor the FORM FEED 2-12 Paper Handling Page return The paper-thicknesslever 2-14 Paper Handling Multi-partforms 2-16 Paper Handling Using the Printer Lights POWER READY PAPER OUT (red) ON LINE (green) Buttons LINE FEED/AUTO LOAD FORM DRAFT PRESTIGE ROMAN SCRIPT Changing a DIP-switch setting 3-6Using the Printer DIP-switchtables DIP Switch Table 1 international character sets (DIP switch 1-7OFF) Table 2 Graphics character sets (DIP switch 1-7ON) Table 3 Font selection 3-8 Using the Printer Setting Table 4 Page length Page length Table 5 CSF page length DIP switch functions Page length and CSF page length Auto line feed Input buffer capacity 3-10Using the Printer Print direction for graphics Skip-over-perforation one-inch Character fonts SelecType 3-12 Using the Printer Selecting Typestyles (LQ) The following samples show the characters for each font Epson Draft Epson Roman Epson Script Character spacing 10, 12, 15 17 This is 10 cpi printing ABCDEFGHIJKLMNOPQRSTUVWXYZ 7 Spain Graphics character sets Page Page Using the Printer Options Installing the cut-sheetfeeder 4 2 Using the Printer Options LQ-500 Using the Printer Options Paper handling 4-4 Using the Printer Options Page Page Removing the cut-sheetfeeder 4-8 Using the Printer Options Maintenance and Transportation 5-2Maintenance and Transportation Page 5-4 Maintenance and Transportation Troubleshooting Power supply Printing Paper handling See 6-4.See see 6-5.see 6-5.See Power is not being supplied •The POWER light does not go on Troubleshooting The printer does not print The ON LINE light is off The ON LINE light is on but nothing is printed The PAPER OUT light is on The printer sounds like it is printing, but nothing is printed The print is faint or uneven •Printed characters have parts missing at the bottom may •The printout is faint Dots are missing in the printed characters or graphics •The font selected by SelecType does not print •The wrong characters are printed See The print position is not what you expected Printing starts too high or too low on the page Troubleshooting 6 Single sheets do not feed properly Printing starts too low on the page, or the bottom part of one sheet When you press the Paper Handling The paper feed is crooked or the paper jams The paper does not fully eject Continuous paper does not feed properly •The paper feed is crooked or the paper jams When you use the cut-sheetfeeder, the paper does not feed properly When a print •Two or more sheets feed at the same time •The paper feed is crooked One page Technical Specifications Printer Specifications Printing method: speed: Buffer: Character fonts: Character tables: Paper Paper Printable area: Single sheet Continuous paper 7-4 Technical Specifications Paper thickness: Paper Paper weight : Number of copies: Single sheets Paper-feedmethods: Ribbon: MCBF: MTBF: Print head life: Input voltage range: (120 Rated current: Power consumption: Rated frequency range: 50 to 60 Hz Synchronization: Handshake timing: Signal level: Interface Specifications Page Interface Interface timing The figure below shows the timing for the parallel interface Printing enabled/disabled signals and control conditions Technical Specifications can Default Settings Item Default condition Cleared Command Summary 8-2Command Summary Printer operation 1/0 Note: (52 Data Horizontal motion Total units = n1 + (n2 x 256) n1 n2 S C 8-4 Command Summary Overall printing style Sans the hex Print size and character width Print enhancement ASCII n1 n2 8-6Command Summary Word processing Character tables Userdefined characters d1 d2 data d0 data: 0 n Graphics ESC * m n1 n2 42 2A Select Graphics Mode Total columns = n1 + (n2 x 256) n1 + (n2 x 256) Page 1-1 1-2 Italic character table A-2Appendix Page Page Page Glossary character table characters per inch (cpi) continuous paper control code cut-sheetfeeder (CSF) DIP switches dot matrix double-heightprinting double-strikeprinting double-widthprinting feed interface italics characters Letter Quality (LQ) platen proportional printing RAM reset self test unidirectional printing one than user-definedcharacters GL-6Glossary Index Graphics character sets, 3-7-8 Initialization Input buffer Interface specifications International character sets Page 3000 KEY FEATURES: