Light status

 

 

Cause

Solution

 

 

 

 

 

P

H

)

An ink cartridge is

See page 15.

On

On

Off

expended or not

 

installed correctly.

 

 

 

 

 

 

 

 

 

 

P

H

)

A part needs to be

Contact your local

Off

Flashing

Flashing

replaced.

authorized servicer or

 

contact Epson for a

 

fast

fast

 

 

 

referral; see page 23.

 

 

 

 

 

 

 

 

 

P

H

)

There is a problem with

Turn the printer off and

Off

Flashing

Flashing

the printer.

then back on. If the

 

error does not clear,

 

 

 

 

 

 

 

 

contact your local

 

 

 

 

authorized servicer or

 

 

 

 

contact Epson for a

 

 

 

 

referral; see page 23.

 

 

 

 

 

Problems and Solutions

Check the solutions below if you’re having trouble using your printer.

Paper Feeding Problems

Make sure the paper size settings are correct for the paper you loaded.

Make sure your paper is loaded short edge first and is positioned against the right edge guide with the left edge guide against its left side. Don’t load paper above the arrow mark inside the left edge guide.

If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right edge guide, and slide the left edge guide against the paper (but not too tightly). Make sure the paper is not in front of the feeder guard.

Do not load too many sheets at once (up to 20 sheets of photo or matte paper and 80 sheets of plain paper). See the User’s Guide for more information.

Problems and Solutions 21