Paper doesn’t feed correctly or jams in the printer.

If paper doesn’t feed, remove it from the sheet feeder. Reload it against the right edge, behind the tabs, then slide the left edge guide against the paper.

If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

If paper jams, press the maintenance button for several seconds to clear the jam. If that doesn’t work, open the cover and pull the paper out from the front, including small pieces that may have torn off. Reload the paper and press the maintenance button.

If your paper loads incorrectly or jams frequently:

Use new, smooth, high-quality paper, loaded printable side up.

Fan the edges of the stack of paper to separate the sheets.

Don’t load paper above the arrow mark inside the left edge guide.

Place the paper against the right edge behind the tab. Slide the left edge guide against it, but not too tightly.

Miscellaneous Printout Problems

The image is inverted, as if viewed in a mirror.

Turn off the mirror setting in your application program.

For Macintosh, turn off Flip Horizontal in the Advanced window of your printer driver (Macintosh OS 8.6 to 9.x) or Print Settings window (Macintosh OS X).

The printer prints blank pages.

Make sure your printer is selected in Windows. For Macintosh OS X, open the Print Center and make sure your printer is selected in the Printer List. For Macintosh OS 9.x or earlier, make sure your printer is selected in the Chooser.

The print head nozzles may need cleaning; see Cleaning the Print Head for instructions.

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