If you set one or more hops for the NetWare network, the search packet travels beyond the routers. Even if there are no printers to be monitored beyond dial-up routers, it is likely that the dial-up line will be used and you will be charged more than you expect. If you do not monitor printers beyond routers, set 0 for the number of hops during installation. To reset the number of hops, reinstall the Status Monitor as described on page 1-8.

About uninstalled network printers

The Uninstalled Network Printers menu shows network printers that do not have drivers installed in your computer. Because you can monitor printers without installing printer drivers, this feature is useful for network printer administrators.

Troubleshooting

The Current Status menu shows “A communication error has occurred.”

Cause

What to do

The printer is turned off.

Make sure that the power cord is properly plugged into the electrical outlet. Turn on the printer.

The printer is running the self-test or initializing itself.

Turn off the printer to terminate the self-test, and then turn it on again.

Allow the printer enough time to finish initialization.

Tips and Troubleshooting

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