Multiple computers are monitoring a single printer, and the printer cannot reply to all of them at the same time.

Decrease the number of monitoring computers or make the monitoring interval longer in the Monitoring Preferences dialog box. See “Setting monitoring preferences” on page 2-16 and “Tips for Network Administrators” on page 3-2.

The printer is not ready to print.

Make sure the printer is ready to

 

print. For details, see the user’s

 

guide of your printer.

The status information does not match the real status of the printer.

Cause

What to do

EPSON Status Monitor 2 monitors the printer at intervals set in the Monitoring Preferences dialog box. A long interval may result in incorrect information.

Click Refresh on the View menu to update the information.

Decrease the monitoring interval in the Monitoring Preferences dialog box if you find that the Status Monitor often displays data that is old.

Wait until EPSON Status Monitor 2 monitors the printer next time.

3 - 4 Tips and Troubleshooting