Problems and Solutions
Here are some basic troubleshooting tips if you have any problems setting up your printer, installing software, or getting good print quality.
Solving Problems Setting Up the Printer or Installing Its Software
The printer started making noise after you installed the ink cartridges . . .
■The first time you install ink cartridges, the printer must charge its ink delivery system for
a couple minutes. Wait until charging is finished (the Ppower light stops flashing) before you turn off the printer. If you turn off the printer while it is charging, it will begin charging again the next time you turn on the printer and use more ink than necessary.
■Make sure the ink cartridge clamps are locked down completely and that no packing material remains in the printer.
The printer has finished charging the ink cartridge, but the Ppower light is still flashing . . .
■Make sure the ink cartridge clamps are locked into place.
■Make sure all packing material has been removed.
■If the printer is not moving or making noise, but the light is still flashing after 5 minutes have passed, turn the printer off. If the light is still flashing when you turn it back on, contact your EPSON dealer or see “Where To Get Help.”
You’re having problems installing the printer software . . .
■Carefully follow the instructions in Start Here.
■Make sure your printer is turned on and the printer cable is securely connected.
■Make sure you’ve closed all other applications, including any screen savers. Then try installing the software again.
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