Solving Problems

If you have a problem with your Epson Stylus CX all-in- one, check the lights on the control panel and the number or letter in the Copy window to diagnose the cause.

You can also check “Problems and Solutions” on page 38 for basic troubleshooting suggestions, or double-click the User’s Guide icon on your computer desktop for more detailed help.

See these sections:

■“Error Indicators” (below)

■“Problems and Solutions” on page 38

■“Where To Get Help” on page 40

Error Indicators

 

Copy window

 

 

Light: status

status

Cause

Solution

 

 

 

 

P On: Flashing

—

No paper is loaded in

Load paper in the sheet feeder.

b Error: On

 

the sheet feeder.

Then press x Start Color to

 

 

 

continue or y Stop to cancel.

 

 

 

See page 4.

 

 

 

 

 

—

Multiple pages have

Remove and reload the paper.

 

 

been fed into the

Then press x Start Color to

 

 

sheet feeder.

continue or y Stop to cancel.

 

 

 

See page 4.

 

 

 

 

b Error: Flashing

—

Paper is jammed.

See page 38.

 

 

 

 

B Ink: Flashing

—

An ink cartridge is

See “Replacing Ink Cartridges”

 

 

running low on ink.

on page 31.

 

 

 

 

B Ink: On

—

An ink cartridge is

See “Replacing Ink Cartridges”

 

 

empty or not installed

on page 31.

 

 

correctly.

 

 

 

 

 

36Solving Problems