Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table.

Service

Access

 

 

World Wide

From the Internet, you can reach Epson Support at

Web

http://support.epson.com. At this site, you can download drivers and

 

other files, look at product documentation, access troubleshooting

 

information, and receive technical advice through e-mail.

 

 

Automated

A variety of automated help services are available 24 hours a day, seven

Telephone

days a week. To use these services, you must have a touch tone

Services

telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express

 

Code is 70660. Use this code to quickly select the Epson Stylus CX4200

 

Series or Epson Stylus CX4800 Series in SoundAdvice.

 

 

To speak to a technical support representative, dial:

U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday

Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply. Before you call, please have the following information ready:

Product name (Epson Stylus CX4200 Series or Epson Stylus CX4800 Series)

Product serial number (located on the back)

Proof of purchase (such as a store receipt) and date of purchase

Computer configuration

Description of the problem

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call 800-463-7766 for reseller referral.

Other Software Technical Support:

Software

Telephone/Fax

Online and E-mail

 

 

 

ArcSoft

(510) 440-9901

www.arcsoft.com

PhotoImpression

8:30 AM—5:30 PM, Pacific

support@arcsoft.com

 

Time, Monday—Friday

 

 

Fax: (510) 440-1270

 

 

 

 

40Solving Problems