Solving Problems
If you have a problem with the Stylus CX, check the messages on the LCD screen (as described below) or run a nozzle check (as described on page 24). Check for solutions beginning on page 29.
Checking the Stylus CX Messages
Here is a list of error messages and what you should do when you see them.
Error message | Solution |
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|
Quality&Paper setting is | Press the y Stop button, then change the |
not acceptable for B&W | Quality&Paper settings. You can’t copy in black |
copy. Press the Stop | and white on any type of photo paper. |
button. |
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|
No XXX ink cartridge – – > | The indicated ink cartridge is not installed. See |
Press the Color Copy | page 21 for instructions on installing a cartridge. |
button to install a new ink |
|
cartridge. |
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|
XXX ink out – – > | The indicated ink cartridge is out of ink. See |
Press the Color Copy | page 21 for instructions on replacing the |
button to begin replacing | cartridge. |
the ink cartridge. |
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|
Ink cartridge error – – > | There is something wrong with the ink cartridge. |
Press the Color Copy | See page 21 for instructions on replacing the |
button to begin replacing | cartridge. |
the ink cartridge. |
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|
|
Paper out or misfeed – – > | Paper is jammed. Press the x Color Copy button |
Press the Color Copy | to clear the jam. If the jam is not cleared, remove |
button and clear the paper | the paper by hand. For more information, see |
jam by hand if necessary. | |
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|
Paper out – – > | Load paper in the sheet feeder, then press the |
Load paper in paper tray | x Color Copy button to continue printing. |
and press the Color Copy |
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button. |
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