Epson CX5800F Error Messages, Related Documentation

Epson Stylus CX5800F

5.Secure the ink cartridge holder (print head) to the case with tape.

Caution:

Be sure to remove the tape after installing the printer in its new location.

6.Close the scanner section, push in the output tray extension, and close the output tray.

7.Repack the Epson Stylus CX5800F in the original box using the protective materials that came with it.

Keep the Epson Stylus CX5800F level as you transport it.

After transporting the Epson Stylus CX5800F, remove the tape securing the print head, plug in the Epson Stylus CX5800F, and turn it on. If you notice a decline in print quality, clean the print head (see page 18); if output is misaligned, align the print head (see page 20).

Error Messages

Display message	Cause and solution

Paper out -> Load paper into	Load or reload paper in the sheet
the sheet feeder, then press	feeder and press the OK button to
the OK button.	continue. See page 4 for details.

Paper jam -> Press the OK	See the User’s Guide for instructions
button. Remove any remaining	on clearing the paper jam.
jammed paper by hand.

[Cyan, Magenta, Yellow,	Ink is low in one or more of the
Black] ink low -> Press the OK	indicated cartridges. See page 19 for
button to begin ink cartridge	replacement instructions.
replacement.

[Cyan, Magenta, Yellow,	Ink is out in one or more of the
Black] ink out -> Press the OK	indicated cartridges. See page 19 for
button to begin ink cartridge	replacement instructions.
replacement.

No [Cyan, Magenta, Yellow,	An ink cartridge is not installed or is
Black] ink cartridge -> Press	installed incorrectly. See page 19 for
the OK button to install a new	replacement instructions.
ink cartridge.

Display message	Cause and solution

[Cyan, Magenta, Yellow,	An ink cartridge that is not supported
Black] Ink cartridge error ->	by the Epson Stylus CX5800F is
Cartridge replacement is	installed. See page 19 for
necessary. Press the OK	replacement instructions.
button to begin.

No memory card	A memory card is inserted that is not
	supported by the Epson Stylus
	CX5800F. Remove the incompatible
	memory card. See page 3 for details.

No photos on memory card	The inserted memory card does not
	contain any valid images. See page 4
	for a list of compatible card and image
	types.

No index sheet detected or	An index sheet was not recognized
sheet placed incorrectly.	because it is not positioned correctly.
Correct the sheet placement	Align the top of the sheet with the left
and try again.	edge of the glass. See page 10 for
	details.

No photos selected or photos	No marks are detected on the index
marked incorrectly. Select	sheet or the sheet includes more than
photos correctly and try again.	one mark for an image. Remove the
	index sheet, mark it correctly, and try
	again. See page 10 for details.

Memory card data does not	The index sheet does not match the
match index sheet. Replace	photos on the memory card. Remove
the card or index sheet and try	the card and insert the one used to
again.	print the index sheet (see page 8), or
	place the correct index sheet on the
	glass (see page 10).

Paper thickness lever is set for	The paper thickness lever is set to the
envelope printing.	^ H position. If you are printing on
	envelopes, press x Start Color or
	x Start B&W to continue.
	Otherwise, set the lever to the
	m L position.

Paper thickness lever is set for	The paper thickness lever is set to the
printing sheets of paper.	m L position. If you are printing on
	paper sheets, press x Start Color or
	x Start B&W to continue. If you’re
	printing on envelopes, set the lever to
	the ^ H position.

Service required. See your	An Epson Stylus CX5800F part needs
documentation for details.	to be replaced. Contact your local
	authorized servicer or contact Epson
	for a referral.

Printer error ->	There is a problem with the Epson
or	Stylus CX5800F. Turn it off and then
Scanner error ->	back on. If the error does not clear,
See your documentation and	contact your local authorized servicer
call service if necessary.	or contact Epson for a referral.

CPD-20212	Epson Stylus CX5800F Start Here sheet
CPD-20213	Epson Stylus CX5800F Basics Guide
CPD-20214	Epson Stylus CX5800F CD-ROM
	(includes on-screen User’s Guide)