Error Messages | Problem | Solution |
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Paper jam | Paper jams occur. | Press the x Color button. If |
the Color button. |
| the paper jam is not cleared, |
Remove any |
| remove the jammed paper |
remaining jammed |
| by hands. See “Clearing the |
paper by hand. |
| |
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|
Multiple pages | Remove and reload the | |
error | have been fed | paper, then press the x Color |
pages have been | into the printer at | button. |
fed into the | once. |
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printer at once. |
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Remove and reload |
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|
the paper, then |
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|
press the Color |
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button. |
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Scanner error | Error occurs in the | Turn this product off, and then |
See your | scanner parts. | back on. If the error message |
documentation and |
| still appears, contact your |
call service if |
| dealer. |
necessary. |
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|
Printer error | Error occurs in the | Turn this product off, and then |
See your | printer parts. | back on. If the error message |
documentation and |
| still appears, contact your |
call service if |
| dealer. |
necessary. |
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|
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|
Service required. |
| Contact your dealer. |
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|
The Copied Image is Improperly Sized
When Auto Fit Page is selected as the Reduce/Enlarge setting on the LCD panel and the border of the original document is white or very light, the size of the original might not be recognized correctly. This may cause the copied image to be improperly sized. To correct this, select Actual 100% as the Reduce/Enlarge setting and then use the Optional zoom setting to adjust the size of the copied image.
Troubleshooting 71