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Epson CX6400 Contacting Customer Support, Regional Customer Services, Contacting Customer Support

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Contacting Customer Support

Regional Customer Services

If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

❏Product serial number

(The serial number label is usually on the back of the product.)

❏Product model

❏Product software version

(Click About, Version Info, or similar button in the product software.)

❏Brand and model of your computer

❏Your computer operating system name and version

❏Names and versions of the software applications you normally use with your product

Note:

For more information on Contacting Customer Support, see the Online Reference Guide.

Contacting Customer Support

Contents

Page Stylus CX Parts All in One Product Basic Operation Guide Contents Page Page Safety Instructions Safety Instructions When placing this product When choosing a power source When using a memory card When handling ink cartridges When using this product When using the LCD panel Warnings, Cautions, and Notes Using the Control Panel Control Panel Functions LCD panel Buttons Lights Adjusting the LCD panel density Copying Overview of the Basic Procedure You can change the copy layout if necessary (see cCaution: ❏Do not pull on the paper being copied ❏The copied image may not have exactly the same size as the original When you select Loading Paper 18Copying 6.Move the feeder guard back ❏Always load paper before you start printing ❏The loading capacity differs depending on the following types of paper Placing a Document on the Document Table Copying in Various Layouts How to change the layout Copy Mode 1.Standard 5.Press the OK button to use the layout you have selected 22Copying Copying without margins Copying with small margins Copying an image multiple times on one sheet Making a poster Gluing the images together Copying several pages on one sheet Changing Copy Setting Saving and recalling copy settings Selecting the paper type Selecting the copy quality Reducing or enlarging copies automatically Selecting the paper size Setting the number of copies How to use the numeric buttons Making copies lighter or darker Reducing or enlarging copies manually Canceling Copying Printing Directly from a Memory Card Printing Using an Index Form Printing an Index Form Printing photos by filling in the Index Form Printing one photo from an Index Form Printing multiple photos from an Index Form Printing All Photos on a Memory Card Printing with DPOF Functions Loading Memory Cards Loadable memory card Available image files Inserting a memory card into the slot 44Printing Directly from a Memory Card Ejecting memory cards Changing Print Setting Canceling Printing Scanning by using the LCD panel and buttons Scanning to Memory Card Page Formatting a memory card Scanning to Your Computer Scanning Directly to Your e-mail Canceling Scanning Replacing Ink Cartridges Ink Cartridges Checking the Ink Level Checking the ink level using the LCD panel Precautions on Ink Cartridge Replacement Page Replacing an Ink Cartridge cCaution 58Replacing Ink Cartridges Page 60Replacing Ink Cartridges Maintenance and Transporting Checking the Print Head Nozzles Cleaning the Print Head Page Aligning the Print Head Transporting This Product 66Maintenance and Transporting Page Troubleshooting Error Messages Page 70Troubleshooting The Copied Image is Improperly Sized Clearing the Jammed Paper Memory Card Caught Between the Memory Card Slot and the Memory Card Cover Contacting Customer Support Regional Customer Services For users in the United Kingdom and the Republic of Ireland For users in the Middle East For users in Scandinavia For users in South Africa For user in France For user in Germany For user in Italy For users in Spain For users in Portugal Product Information Product Specifications Electrical Environmental Mechanical Printing Scanning Paper Paper specifications Photo Paper: Premium Semigloss Photo Paper: Matte Paper-Heavyweight: DURABrite Photo Paper: Photo Quality Ink Jet Paper Printable area