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Epson L-1000 Problems and Solutions, The, The printer does not print, 4-2Troubleshooting and Maintenance

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Problems and Solutions

This chapter discusses problems you may encounter and their likely solutions.

This section lists possible problems and likely solutions. For additional information, see “Where to Get Help” on the inside front cover of this guide.

The printer does not print

•Be sure that the printer is turned on and the POWER light is on. If the printer is turned on but the POWER light is not on, check to see that the printer is fully plugged in and that the electrical outlet is also turned on.

•Be sure that the ON LINE light is on. If it is not on, press the ON LINE button.

•Be sure that the printer is connected to the computer. Check both ends of the cable between the printer and the computer.

•Be sure that the printer is not out of paper. (The PAPER OUT light should be off.)

If the printer still does not print, disconnect the printer from the computer and try the self test described in Chapter 1. If the self test works properly, the printer is working, and the problem probably lies in the computer, the software, or the cable. If the self test does not work, contact the store where you purchased your printer or call the Epson toll-free number.

4-2 Troubleshooting and Maintenance

Contents

Page Where to Get Help Options and Supplies Page Contents Introduction About This Guide Chapter 1 Setting Up the Printer Chapter 2 Paper Handling Chapter 5 Technical Specifications Chapter 6 Command Summary Appendix Glossary Index Introduction Features the About This Guide Finding your way around Conventions used in this guide About Setting Up the Printer Unpacking the Printer show Removing the pull tractor 1-4Setting Up the Printer Choosing a Place for the Printer Note: 1-6 Setting Up the Printer Assembling the Printer Installing the paper feed knob Setting Installing the ribbon cartridge Page 1-10Setting Up the Printer Attaching the paper guide 1-12Setting Up the Printer Testing the Printer Loading a sheet of paper Page Running the self test on the 1-18Setting Up the Printer Connecting the Printer to Your Computer of the cable 1-20Setting Up the Printer Printer Selection Menus 1-22Setting Up the Printer Paper Handling Using Single Sheets Page 2-4Paper Handling Page 2-6Paper Handling Reloading during printing Using Continuous Paper Installing the pull tractor 2-8Paper Handling Page 2-10 Paper Handling Positioning your continuous paper supply Loading continuous paper 2-12 Paper Handling Page 2-14 Paper Handling Page Attaching the paper guide Paper Setting the top of form position top 2-18 Paper Handling When you have finished printing Printing on Special Paper Page Using multi-partforms 2-22Paper Handling Using the Printer Operating the Control Panel SelecType: FORM FEED: LINE FEED AUTO LOAD: Other control panel features DIP Switches DIP move 3-6Using the Printer DIP switch functions DIP Switch International character set Pitch selection Auto line feed When Input buffer capacity Print direction for graphics U1 Skip over perforation DIP DIP SW2-3OFF (Skip over perforation OFF) DIP SW2-3ON (Skip over perforation ON) 3-10 Using the Printer Selecting Typestyles Built-incharacter fonts Selecting a font with SelecType 3-12Using the Printer Selecting a font with DIP switches Using Selecting an International Character Set Selecting an International Character Set Choosing a Character Table Troubleshooting and Maintenance Problems and Solutions The The printout is spaced incorrectly on The printout is faint or uneven Troubleshooting and Maintenance The printer stops printing Single sheets do not feed properly 4-4 Troubleshooting and Maintenance Continuous paper does not feed properly The printout is not what you expect Cleaning the Printer the case Replacing the Ribbon Page 4-10 Troubleshooting and Maintenance Transporting the Printer 4-12 Troubleshooting and Maintenance Technical Specifications Printer Specifications Buffer: Character fonts: Character tables: Paper feed methods: Paper Printable area: width 13 mm (0.51”) or more on both sides 13.5mm (0.53“) or more 254 mm (10") paper width Mechanical Electrical Environmental Interface Specifications 5-8Technical Specifications Interface timing The Printing enabled/disabled signals and control conditions 5-10Technical Specifications Initialization Default Settings Command Summary (continued) Data Control Vertical Motion n/180-inch 6-2Command Summary Horizontal Motion Overall Printing Style Print Size and Character Width 6-4 Command Summary Print Size and Character Width (continued) Print Enhancement Print Enhancement (continued) Word Processing Character Tables 6-6Command Summary User-defined Characters Graphics 6-8 Command Summary Page The Interface Boards Compatible interfaces Installing the interface board A-2 Appendix Removing the upper case Appendix A A-4Appendix Appendix A-5 Page Installing the board FG wire not attached FG wire attached Appendix A-7 A-8Appendix Page Attaching the upper case A-10Appendix Page #8143 new serial interface board A-12 Appendix #8143 baud rate selection Error handling Appendix A-13 The Multi-FontModule OCR-A Appendix A-15 Installing the Multi-FontModule A-16 Appendix Selecting the Multi-FontModule Appendix A-17 A-18 Appendix Glossary continuous paper control code cut sheet feeder (CSF) default DIP switches double-strikeprinting double-wideprinting draft emphasized printing ESC/P interface italic Letter Quality (LQ) line feed on line platen print quality has proportional printing self test Page Index 2 Index also Page Commands Arranged by Topic Page Page Page L-1000KEY FEATURES: Page Page Page Commands Arranged by Topic