Problems and Solutions

The printout is spaced incorrectly

Text is printed all on one line, or the printer is inserting extra blank lines between lines of text.

•If all the text is printed on the same line, no line feed signal is being sent at the end of each line of text. Turn DIP switch 2-4 on.

•If the printer is inserting extra blank lines between lines of text, extra line feed signals are being sent. Turn DIP switch 2-4 off.

•If the printer inserts extra blank lines even after turning DIP switch 2-4 off, you may need a different cable which disables the AUTO FEED XT signal of your interface.

The printout is faint or uneven

The ribbon may not be properly installed. See the section on ribbon installation in Chapter 1.

The ribbon may be worn out. See the section on replacing the ribbon later in this chapter.

The paper thickness lever may be in the wrong position. See the section on the paper thickness lever in Chapter 2.

The print head may be worn out. This is especially likely if parts of printed characters are missing. Contact an Authorized Epson Dealer to have the head replaced. Never attempt to replace the head yourself because other parts of the printer should be checked at the same time.

Troubleshooting and Maintenance 4-3