Epson LS47P2, LS57P2 Solving Problems, Where To Get Help, Problem, Solution, or timer, turn it on, panel don’t work, The buttons on the TV, The power won’t come on

Solving Problems

If you have problems setting up your TV, see the suggestions here. For additional troubleshooting advice, see your TV User’s Guide.

Problem	Solution
The power won’t come on.	Make sure you slide the equipment switch on the remote control to the TV
	position before pressing the Power button. To turn on the HDTV tuner,
	slide the switch to the STB1 position.
	Make sure your electrical outlet is working and isn’t controlled by a switch
	or timer.
	Check that the power cord is connected securely.
	If the Power light is flashing orange, the TV is cooling down. When it stops
	flashing and lights orange, you can unplug it or press the Power button to
	turn it on.
	If the Power light is flashing green, the TV is warming up. When it stops
	flashing and remains green, the TV is ready.
	If the Power light is red, you may have a problem with the TV, depending on
	the state of the Lamp light. See your TV User’s Guide for details.
The buttons on the TV	When the TV is warming up or cooling down (the Power light is flashing),
panel don’t work.	you can’t use the buttons. When the Power light stays lit green or orange,
	the buttons are operable.

The TV’s fan keeps running when the TV is turned off.

The TV cools itself down using internal power even after you turn it off.

You see a blank screen or a “No Signal” message.

Turn on the video source (HDTV tuner, DVD player, etc.).Insert a disc or tape, if you’re viewing one, and press Play.Press the TV/Video button to select the video source.Check the cable connections.

If you still don’t see an image, see your TV User’s Guide for more troubleshooting help.

Where To Get Help

Epson provides technical assistance through the World Wide Web 24 hours a day. From the Internet, you can reach Epson’s product support page at http://support.epson.com. After selecting your product, you can access troubleshooting information, download product documentation, and receive technical advice through e-mail.

To use the Epson PrivateLineSM Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included with your documentation. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a TV support specialist by dialing one of these numbers:

•U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday•Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through FridayToll or long distance charges may apply.Before you call, please have the following information ready:•Product name (Epson Livingstation LS47P2 or LS57P2)

•Product serial number (located on the back left side of the TV or on the front of this sheet)

•Description of the problem

You can purchase supplies and accessories from your dealer or from Epson. Call (800) 873-7766 or visit the Epson StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Epson is a registered trademark and Livingstation is a trademark of Seiko Epson Corporation. Epson Store and PrivateLine are service marks and Photo on Demand is a trademark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

© 2004 Epson America, Inc. 8/04

Printed in USA CPD-18297R1