Status lights
Error Battery Bluetooth
Light Condition | Printer status |
Pulsing | Bluetooth enabled |
On | Bluetooth connection |
| established |
Flashing quickly | Performing operation |
| such as printing or label |
| cutting |
Flashing (once | Bluetooth disabled |
every 5 seconds) |
|
On | Low batteries; replace |
| batteries soon. |
Flashing quickly | Replace batteries |
Flashing quickly | Printer error. Check the |
| message displayed on |
| the connected device. |
Other problems
Printer does not turn on
■Check that the power cable is connected properly, or that batteries have been properly inserted. If the printer still does not turn on, contact Epson.
■Check your computer monitor or mobile device for any messages.
Unable to establish a Bluetooth connection (pairing)
■Check if the printer’s 
light is pulsing. If not, enable Bluetooth on the printer and try pairing with the printer again. See “Connecting to a mobile device using Bluetooth” on page 8.
■Check if the printer is communicating with another mobile device. The printer can only communicate with one device at a time.
22 Solving Problems
