Epson M128C, TM-H5000II

Troubleshooting 3-11

4. Run any software program that sends data to the printer. The

printer prints “Hexadecimal Dump” and then all the codes it

receives in a two-column format. The first column contains the

hexadecimal codes and the second column gives the ASCII

characters that correspond to the codes.

Hexadecimal Dump

1B 21 00 1B 26 02 40 40 . ! . . & . @ @

1B 25 01 1B 63 34 00 1B . % . . c4 . .

41 42 43 44 45 46 47 48 ABCDEFGH

❏ A period (.) is printed for each code that has no ASCII

equivalent.

❏During the hex dump all commands except DLE EOT and

DLE ENQ are disabled.

5. Open the cover to set the printer off line so that it will print the

last line.

6. Close the cover and turn off the printer or reset it to turn off the

hex dump mode.

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Contents

Main TM-H5000II series Operators Manual Using this online operators guide Page Printer Parts and Labels Caution Labels Instruction Labels Quick Reference ii iii FCC CLASS A FCC Compliance Statement For American Users WARNING FOR CANADIAN USERS DECLARATION OF CONFORMITY iv EMI and Safety Standards Applied About This Manual Setting Up and Using Reference Warnings, Cautions, and Notes vii Introduction Introduction Features Slip Section Receipt Section Both Receipt and Slip Options and Accessories Ordering Paper and Supplies Specified Thermal Paper: NTP080-80 Other Qualified Suppliers for Thermal Paper Ordering Ribbon Cassettes xi xii Chapter 1 Setting Up the Printer Unpacking Page Connecting the Cables and Grounding the Printer Connecting the computer Page Page WARNUNG: Connecting the Display Module Grounding the Printer Connecting the Power Supply Page Installing or Replacing the Paper Roll Page Page Installing the Ribbon Cassette Page Using the Power Switch Cover Self Test Running the self test with a paper roll Running the self test with slip paper Adjustments and Settings Chapter 2 Using the Printer Slip Control Panel Operating the Control Panels Paper Roll Control Panel Button Indicator lights Paper roll panel lights Slip panel lights Slip Paper Handling Page Using the MICR Reader (Option) Reading MICR characters on personal checks Page Chapter 3 Troubleshooting Troubleshooting General problems Printing problems Page Cleaning the paper roll print head Paper handling problems Page Auto cutter problems Cleaning the Optional MICR Mechanism MICR cleaning (when the printer is used with a MICR reader) Page Self mode Command mode Hexadecimal Dump Page Chapter 4 Reference Information Printing Specifications Slip Paper Receipt Paper Page Ribbon Specifications MICR Reader (Option) Paper Specifications Page Notes on slip paper Page Electrical Characteristics Reliability Environmental Conditions Appendix A Dip Switch and Paper Near End Settings Setting the DIP Switches DIP switch functions Serial interface specification A-2 Dip Switch and Paper Near End Settings Print Density and Low Power consumption mode selection (Only for Receit) Transmission Speed Set 2 Dip Switch and Paper Near End Settings A-3 A-4 Dip Switch and Paper Near End Settings Parallel interface specification Set 2 Set 1 Dip Switch and Paper Near End SettingsA-5 Changing the DIP switch settings Adjusting the Paper Near End Sensor EPSON Sales Subsidiaries B-1 Appendix B EPSON Sales Subsidiaries B-2 EPSON Sales Subsidiaries