Run the Print Head Alignment utility. See page 93 for instructions.

You may need to increase the image resolution or print it in a smaller size; see your software documentation.

Your printout is faint or has gaps in the image.

The print head nozzles may need cleaning; see page 88 for instructions.

The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 89.

If you’re printing without a computer, make sure the printer’s Paper Type setting matches the type of paper you’re using; see page 27 for guidelines.

If you’re printing from a computer, make sure the paper Type/Media Type setting matches the paper you loaded; see page 61 for guidelines.

Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually whiter or shinier than the other side.

You see wrong or missing colors.

Make sure the Ink setting is set to Color for color images or black-and-white prints and your software is set for color printing.

The print head nozzles may need cleaning; see page 88 for instructions.

The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 89.

Try turning off PhotoEnhance. Also check if you’re using a special effect that alters image colors, like Sepia.

Try changing the Gamma setting in the Advanced window; see page 58 for information about accessing Advanced settings.

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. You can also use your printer’s color management features. See page 58 (Windows) or page 60 (Macintosh).

Colors will change slightly after drying. Wait for 24 hours and check your print again to see if the colors look right.

If you are printing without a computer, check your printer’s control panel settings to make sure the Filter setting is not set to Sepia or B&W and that the image adjustment settings are set to Standard. See page 30.

Print Quality Problems 105