7. Follow the on-screen instructions to uninstall the software.

Note: If the name of your printer remains in the Print Center or Printer Setup Utility, select it from Printer List and click Delete.

8.When you see the Installer window again, click Quit.

9.Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Where To Get Help

If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below.

For help with other software that came with your printer, see page 102.

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:

■Product name (EPSON Stylus Photo R1800)

■Product serial number (located on the back of the printer and on its box)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration and operating system version

■Description of the problem

Solving Problems 101