Diagnosing Printer Problems
First, check the printer’s lights (see below) or run a printer check (see page 90).
Lights | Explanation |
|
|
Green P power light | The printer is receiving a print job, printing, replacing an ink |
flashes | cartridge, charging ink, or cleaning the print head. |
|
|
Red H ink light flashes | An ink cartridge is low on ink. Make sure you have a |
| replacement cartridge, then follow the steps on page 78 to |
| install it. |
|
|
Red H ink light on | An ink cartridge is expended, not installed, not installed |
| correctly, or is not compatible with the printer. |
| Follow the steps on page 78 to install or reinstall the |
| cartridge correctly. |
|
|
Red ) paper light on | Your paper ran out, multiple sheets fed, or the wrong size |
| sheet fed, or the CD/DVD tray is not inserted completely. |
| Sheet Feeder: If paper is out, load more paper and press |
| the ) paper button. If multiple sheets or the wrong size |
| sheet fed, press the ) paper button to eject the paper, |
| then turn your printer off and then on. For loading |
| instructions, see page 12. |
| Single Sheet Guide: See page 16 for instructions on |
| loading single sheets of special papers. |
| Roll Paper: See page 20 for instructions on loading or |
| reloading roll paper. |
| CD/DVD: See page 66 for instructions on inserting the |
| CD/DVD tray correctly. |
|
|
88 Solving Problems