Lights

Explanation

 

 

Red ) paper light on

Your paper ran out, multiple sheets fed, or the wrong size

 

sheet fed, or the CD/DVD tray is not inserted completely.

 

Sheet Feeder: If paper is out, load more paper and press

 

the ) paper button. If multiple sheets or the wrong size

 

sheet fed, press the ) paper button to eject the paper,

 

then turn your printer off and then on. For loading

 

instructions, see page 14.

Single Sheet Guide: See page 18 for instructions on loading single sheets of special papers.

Roll Paper: See page 22 for instructions on loading or reloading roll paper.

CD/DVD: See page 70 for instructions on inserting the

CD/DVD tray correctly.

Red ) paper light flashes Jammed paper or the CD/DVD tray is blocking print head movement, or you’re trying to print on paper or a CD/DVD with the wrong media loaded.

If you suspect a paper jam, turn off the printer and pull out the jammed paper. Open the cover and remove any jammed or torn paper. Then do one of the following:

Sheet Feeder or Single Sheet Guide: Turn on the printer, reload paper, and press the ) paper button.

Roll Paper: Cut off the printed portion, then remove the paper (see page 41) and reload it (see page 22).

CD/DVD: Gently pull out the CD/DVD tray and press the

)paper button. See page 70 for instructions on inserting the CD/DVD tray correctly.

If a print job was sent to one paper path, but media is loaded for another paper path, load the correct paper or a CD/DVD.

92 Solving Problems