Epson R2400 Control Panel, Replacing an Ink Cartridge, Running a Printer Check

Epson Stylus Photo R2400

Control Panel

To diagnose printer problems, check the printer’s lights or run a printer check (see below).

Lights	Explanation
Green P power	The printer is receiving a print job, printing, replacing
light flashes	an ink cartridge, charging ink, or cleaning the print
	head.
Red H ink light	An ink cartridge is low on ink. Make sure you have a
flashes	replacement cartridge.
Red H ink light	An ink cartridge is out of ink, not installed, not
on	installed correctly, or is not compatible with the
	printer. Follow the steps on page 5 to install or
	reinstall the cartridge correctly.
	The Photo Black or Matte Black cartridges were
	swapped during printing. Replace the original
	cartridge type in use before the error occurred.
Red ) paper	Your paper ran out, multiple sheets fed, or the
light on	wrong size sheet fed.
	Sheet Feeder: If paper is out, load more paper and
	press the ) paper button. If multiple sheets or the
	wrong size sheet fed, press the ) paper button to
	eject the paper, then turn your printer off and then
	on. For loading instructions, see page 7.
	Single Sheet Guide: See page 9 for instructions on
	loading single sheets of special papers.
	Roll Paper: See page 10 for instructions on loading
	or reloading roll paper.
	Front Path: See page 11 for instructions on loading
	or reloading thick media.
Red ) paper	Jammed paper is blocking print head movement, or
light flashes	you’re trying to print on paper loaded into a path
	different than the path specified in the printer driver.
	If you suspect a paper jam, turn off the printer and
	pull out the jammed paper. Open the cover and
	remove any jammed or torn paper. Then do one of
	the following:
	Sheet Feeder or Single Sheet Guide: Turn on the
	printer, reload paper, and press the ) paper
	button.
	Roll Paper: Cut off the printed portion, then remove
	the paper and reload it (see page 10).
	Front Path: See page 11 for instructions on loading
	or reloading thick media.
	If a print job was sent to one paper path, but media
	is loaded only for another paper path, load the paper
	in the correct path.
Green P power	Jammed paper or a foreign object is preventing the
light is on	print head from returning to the home position, or
Red ) paper	paper is loaded in the sheet feeder and the front
	path door is open.
light flashes	Turn off the printer, open the printer cover, and
quickly	remove any jammed or torn paper, or foreign object.
Red H ink light	Close the front path door if it is open. Then turn the
	printer back on. If the error persists, contact your
flashes quickly	dealer or Epson

Lights	Explanation
Green P power	An unknown printer error has occurred.
light flashes	Turn off the printer, wait a few seconds, and turn it
Red ) paper	on again. If the lights are still flashing, contact
	Epson.
light flashes
Red H ink light
flashes

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer or some other source.

1.Turn off your printer and computer, then disconnect the printer’s interface cable.

2.Load letter-size paper in the sheet feeder.

3.Hold down the ) paper button, then press and release the P power button. Continue to hold down the ) paper button until the P power light flashes.

4.A test page prints the printer’s ROM version number and a nozzle check pattern.

❏If the check page prints, the problem probably lies in your software settings, interface cable, or computer, or your software may not be installed correctly.

❏If the check page doesn’t print, you may have a problem with your printer.

Try the suggestions in “Problems and Solutions” in the User’s Guide.

5.Turn off the printer, connect the interface cable, and turn on your printer and computer.

Replacing an Ink Cartridge

When the red H ink light flashes, an ink cartridge is low on ink.

When the red H ink light stays on, you need to replace a cartridge.

You can open the printer cover to check the ink light indicating a cartridge that is low on ink or needs to be replaced.

When a cartridge is more than six months old, you may need to replace it if printouts don’t look their best. If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the red H ink light is off.

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