Any Problems?

If you are having a problem with your RX700, check the message on the control panel. Try turning the RX700 off and then back on to clear the error. If your problem is listed here, try these suggestions. For more information, see your Basics book, software Help, or on-screen Reference Guide.

The Found New Hardware

Click Cancel and disconnect the RX700.

Wizard appears on

Install the software as described on this

your screen.

sheet.

You see an error message when you try to print

or scan.

Make sure your RX700 is connected to your computer, plugged into a power source, and turned on.

The RX700 doesn’t work. Make sure you have unlocked the scanner, as described in section 2. Turn the RX700 off and then on again.

Make sure the ink cartridges are pushed all the way in and the covers are closed.

Make sure your RX700 software is installed correctly.

The Stylus Photo RX700 Make sure the scanner lock is in the unlocked

makes noise after you position, as shown on the front of this sheet.

turn it on.After releasing it, turn off the RX700, wait a moment, then turn it back on.

It is normal for the RX700 to make whirring sounds after you turn it on.

Any Questions?

Here’s where to look for answers:

Epson Stylus Photo RX700 Basics

Includes instructions on copying, printing, and scanning without a computer.

On-screenReference Guide

Explains how to use your RX700 with a computer. Double-click the Reference Guide

icon on your desktop to view the guide.

On-screen help for ArcSoft PhotoImpression™, EPSON Scan, and EPSON Print CD

Click the Help button or question mark that appears on the screen when you’re using any of these programs.

Epson Technical Support (Stylus Photo RX700, EPSON Scan, and EPSON Print CD)

World Wide Web http://support.epson.com

Automated Telephone Services

To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70635. Use this code to quickly select your product in SoundAdvice.

To speak to a Technical Support Representative

Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Software Technical Support

Software

Telephone and Fax

Internet and E-mail

 

 

 

 

ArcSoft

(510) 440-9901

www.arcsoft.com/en/support

PhotoImpression

8:30 AM to 5:30 PM,

support@arcsoft.com

 

Pacific Time,

 

 

 

Monday–Friday

 

 

 

Fax: (510) 440-1270