Solutions When the Image is Fuzzy or Blurry
Solutions When the Image Brightness or Colors are Incorrect
Solutions When a 3D Image Does Not Display Correctly
Solutions When No Image Appears on an External Monitor
Solutions to Sound Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens covers are open.
• Press the A/V Mute button on the remote control to see if the image was temporarily turned off.
• Make sure the same video source is connected to both the commander and receiver projectors.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• If you connected your video source to the Monitor Out/Computer2 ports, make sure you set the
Monitor Out Port setting to Computer2.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Select the Normal Power Consumption setting.
• Check the Display setting to make sure Messages is set to On.
• If the projector does not respond when you press the control panel buttons, the buttons may be
locked. Unlock the buttons.
• If the projector does not respond when you press buttons on the remote control, make sure the remote
receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
Parent topic: Solving Image or Sound Problems
Related concepts
Projector Connections
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