Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Cleaning the Paper Path
Related topics
Loading Paper
Replacing Ink Cartridges

Grainy Printout

If your printouts are grainy, try these solutions:
Make sure you loaded the printable side of the paper faceup in the sheet feeder.
Select a higher print quality setting and turn off any high speed settings in your product software.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
Align the print head.
You may need to increase the image resolution or print a smaller size; see your software
documentation.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Related tasks
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Related topics
Loading Paper

Incorrect Colors

If your printouts have incorrect colors, try these solutions:
Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
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