Ericsson DT368 manual When You Receive a Busy Tone, Busy Extension or External Line

When You Receive a Busy Tone

BUSY EXTENSION OR EXTERNAL LINE

If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:

Automatic Callback, extension

If a called extension is busy or there is no answer:

6Press

Press to finish procedure

You are called back (recall ringing signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled.

Press when you are called back

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time.

Automatic Callback, external line

If all external lines are busy when YES is pressed after dialling the digit or digits to get a line and the external number (Onhook dialling):

6 Press

Note: If you were dialling Offhook (YES was pressed before the digit or digits to get a line), you are required to add the external number now.

Press to finish procedure

When an external line becomes free you will be called back (special ringing signal). You have to answer within eight seconds otherwise the Callback service is cancelled.

Press when you are called back

The system calls the external number.

(continued) Note: Only one Callback can be activated on a busy external line.

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