WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ ZP-1 User’s Manual

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Escient ZP-'1 user manual FireBall ZP-1 User’s Manual
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ZP-'1 specifications

The Escient ZP-1 is an innovative solution that redefines the home entertainment experience by seamlessly integrating audio and video content management with advanced streaming capabilities. Designed for audiophiles and home theater enthusiasts alike, the ZP-1 utilizes state-of-the-art technologies to deliver an unparalleled user experience that prioritizes convenience, quality, and versatility.

One of the main features of the Escient ZP-1 is its ability to consolidate various media sources into one cohesive platform. With support for popular streaming services such as Spotify, Pandora, and Tidal, users can access their favorite music libraries without the hassle of switching between multiple apps or devices. The ZP-1 is engineered to provide high-fidelity audio playback, ensuring that listeners enjoy every note with clarity and richness.

The unit's intuitive user interface is another standout characteristic. Featuring a sleek design, the ZP-1 offers an easy-to-navigate touchscreen display that allows users to effortlessly browse through their media collections. Users can create personalized playlists, manage their music library, and even access cover art and metadata, all of which enhance the overall experience. This graphical interface is complemented by mobile app support, providing additional flexibility to control playback from anywhere in the home.

Connectivity is a key aspect of the Escient ZP-1, which includes multiple inputs and outputs such as HDMI, optical audio, and analog connections. This allows for seamless integration with various home theater systems and multi-room audio setups. The ZP-1 supports popular audio formats, ensuring compatibility with a wide range of devices while maintaining high-resolution audio playback.

The ZP-1 also prides itself on its network capabilities. With built-in Wi-Fi and Ethernet ports, users can easily connect to their home network for cloud-based streaming. Its advanced buffering technologies minimize interruptions and streaming delays, enhancing the user experience. Additionally, the Escient ZP-1 supports high-quality video streaming, enabling users to enjoy their favorite movies and shows in stunning detail.

In summary, the Escient ZP-1 combines modern design with powerful technologies to cater to the needs of home entertainment enthusiasts. With its extensive media support, intuitive controls, and seamless connectivity, it transforms how users interact with their audio and video content, making it an essential addition to any modern media setup.
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