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If You Need Assistance, Service Or Replacement Parts
If you need service, first see the “Before You Call For Service” section of this book. After checking “Before You Call For Service,” additional help can be found by calling our Consumer Assistance Center telephone number.
1. If you need assistance*...
Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
2. If you need service*...
Whirlpool has a
su nationwide network of id1 01 authorized WhirlpoolSM
SERV’CEservice companies.
wWhirlpool service technicians are trained to fulfill the product warranty and provide
APPLIANCES - HOUSEHOLD -
MAJOR
OR
ELECTRICAL APPLIANCES -
MAJOR. REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE | COMPANIES |
XYZ SERVICE CO |
|
123 Maple |
3. If you need FSP replacement parts*...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Estate appliance. FSP replacement parts will fit right and work
right, because they are made to the same exacting specifications used to build every new Estate appliance.
To locate FSP replacement parts in your area, refer to Step 2 above or call the Whirlpool Consumer Assistance Center number in Step 1.
4.If you are not satisfied with how the problem was solved*...
lContact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
. Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
l When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request.
I | 1 |
EsTATE”DkhWa&Wwarranty
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LENGTH OF WARRANTY | WHIRLPOOL | WILL PAY FOR |
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FULL | FSPa replacement | parts | and repair | labor to correct | defects in materials or workmanship. | ||||
From | Date of Purchase | Service must | be | provided | by an authorized WhirlpoolSMservice | company. | |||
LIMITED | FSP | replacement | of the | DURAPERM | TMtub and/or | inner door | should they fail to contain | ||
Second Through Tenth Year From | water | due to defective materials or workmanship. |
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Date | of Purchase |
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WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1.Correct the installation of the dishwasher.
2.Instruct you how to use the dishwasher.
3.Replace house fuses or correct house wiring or plumbing.
B.Repairs when dishwasher is used in other than normal,
D.Damage to dishwasher caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool. E. Any labor costs during limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military
exchange.
8 Registered Trademark/ TM Trademark/ SM Service Mark of Whirlpool Corporation
Part No. 3369272 |
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0 1991 Whirlpool Corporation | Printed in U.S.A. |