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■Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The water dispenser will not operate properly

■Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
■Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See “Water Supply Requirements.”
■Kink in the home water source line? Straighten the water
source line.
■New installation? Flush and fill the water system.
■Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
■Is a reverse osmosis water filtration syst em connected to
your cold water supply? See “Water Supply Requirements.”

Water is leaking from the dispenser

NOTE: One or two drops of water after dispensing is normal.
■Glass not being held under the dispenser long enough?
Hold the glass under the dispenser for 2 to 3seconds after
releasing the dispenser lever/pad.
■New installation? Flush the water system. See “Prepare the
Water System” or “Water and Ice Dispensers.”
■Recently changed water filter? Flush the water system. See
“Prepare the Water System” or “Water and Ice Dispensers.”

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■New installation? Allow 24 hours after installation for the
water supply to cool completely.
■Recently dispensed large amount of water? Allow 24hours
for water supply to cool completely.
■Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
■Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
ACCESSORIES
To order replacement filters, call 1-800-442-9991 and ask for the
part number listed below or contact your authorized Whirlpool
dealer. In Canada, call 1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396095
Standard Base Filter Cartridge:
Order Part #4396508 (NL300 and L500)
WATER FILTER CERTIFICATIONS