Thank you for choosing the US-Series Professional Amplifiers, a product by E.T.I. Sound Systems, Inc. For purposes of this war- ranty B-52 shall mean E.T.I. Sound Systems, Inc. B-52 manufac- tures some of the world’s best audio products and takes great pride in thoroughly testing each B-52 product prior to shipment.
US-SERIES PROFESSIONAL AMPLIFIER WARRANTY: B-52 warrants to the original purchaser that this US-Series Professional Amplifier will be free from defects in material and workmanship for a period of (3) THREE YEARS from the original purchase date. A dated sales receipt will establish coverage under this warranty. This warranty will automatically terminate
(3)THREE YEARS after the original sales date. It is the owner’s responsibility to establish date and place of purchase by accep- tance evidence at the time service is being sought.
This (3) THREE-YEARwarranty does not cover service or parts to repair damage caused by accident, disaster, misuse, abuse, wear and tear, subjecting the unit to power in excess of its published rating, damage due to lightning or power surges, if the serial # has been altered or removed, inadequate packing or shipping procedures and service, repair or modifications to the US-Series Professional Amplifier which has not been authorized or approved by B-52 in writing. Parts supplied under warranty may be new or rebuilt at the option of B-52. This warranty is in lieu of all other expressed warranties. If this product is defec- tive in materials or workmanship as warranted above, your sole remedy shall be repair or replacement.
This is not a service contract and this warranty does not include maintenance, cleaning or periodic check-up. B-52 reserves the right to make changes in design and/or improvements to its products without any obligation to include these changes in any products manufactured.
INCIDENTAL OR CONSEQUENTIAL DAMAGES:
In no event shall B-52 be liable for any incidental or consequen- tial damages arising out of the use or inability to use any B-52 product, even if B-52 or a B-52 dealer has been advised of the possibility of such damages, or any other claim by any other party. Some States do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal
rights and you may also have other rights that may vary from State to State.
PURCHASING FROM UNAUTHORIZED DEALERS:
If this product was purchased from an unauthorized dealer there are no warranties, express or implied, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose and this product is sold “as is” and “with all faults”.
RETURN PROCEDURES:
In the event product repair is needed, follow the procedure out- lined below. Contact B-52 (1-800-344-4ETI or 1-323-277-4100) from 8am to 4:30pm Pacific Standard Time, for the location of the authorized service center nearest you. Follow the service center’s instructions regarding return of the product. In some instances B-52 may request that you return the product directly to B-52 for service or repair.
After speaking with a B-52 representative, you will be issued with a return authorization number (RAN) which you need to clearly label the returned merchandise with. If you are sending the product by common carrier, package it carefully and send it with transportation prepaid by traceable, insured method to B-52, or Authorized Service Center. Package the product using adequate padding material to prevent damage in transit. The original packaging is ideal for this purpose. Include your name, address, RAN #, copy of your receipt and telephone number where you can be reached during business hours.
FOR YOUR PROTECTION:
Please complete and mail the Purchase Information Card within
(10)ten days of the date of purchase so that we may contact you directly in the event a safety notification is issued in accor- dance with the 1972 Consumer Product Safety Act. In addition, we ask that you complete the brief questionnaire so me may ana- lyze your answers and in this way, help us evaluate our customer needs.
CUSTOMER SERVICE:
Our dedicated staff is ready to help you with any B-52 warranty or product questions you may have. Please call 323-277-4100 (9:00AM to 4:00PM Pacific Standard Time, United States).
