Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call
Problem Solving
! Make sure vacuum is turned off and power cord is unplugged.
Problem | Cause | Solution | |
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Motor will not start. | Power plug | • Push plug securely into outlet. | |
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| • Try another outlet. | |
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| • Check circuit breaker. | |
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| Power switch | • Step on power switch to turn vacuum on. | |
| Thermal | • See above. | |
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Vacuum does not | Dust cup and filter | • Empty dust cup, clean and/or change filter. | |
clean carpet or bare |
| • If picking up fine dust, the dust cup may not look full, but | |
floor. |
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| a fine substance tends to reduce suction when it blocks | ||
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| air flow through the filter. Refer to page 2 for filter | |
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| maintenance. Make sure filter and dust cup are installed | |
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| properly. | |
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| Belt | • Replace a worn, cut or out of shape belt. Page 4 | |
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| Hose | • Remove clogs from the hose that restrict the airflow. Make | |
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| sure hose end is replaced into opening on vacuum base. | |
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| Bare floor setting | • For bare floor cleaning, turn height adjustment knob to | |
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| bare floor position. | |
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| Carpet height setting | • For carpet cleaning, turn height adjustment knob to | |
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| another position. | |
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No suction at the | Dust cup and filter | • Empty dust cup, clean and/or change filter. | |
end of hose. |
| • If picking up fine dust, the dust cup may not look full, but | |
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| a fine substance tends to reduce suction when it blocks | |
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| air flow through the filter. Refer to page 2 for filter | |
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| maintenance. Make sure filter and dust cup are installed | |
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| properly. | |
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| Filter | • (Located above the dust cup). Check & clean debris to | |
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| maintain full air flow. Page 2 | |
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| Hose | • Remove clogs from the hose that restrict the airflow. Make | |
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| sure hose end is replaced into opening on vacuum base. | |
Vacuum is hard | Carpet height setting | • Adjust knob to a higher position. | |
to push. |
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Belt | • Replace a worn, cut or out of shape belt. Page 4 | ||
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Burning smell; brush | Belt | • Check brush roll for debris. Page 4 | |
roll will not turn. |
| • Replace broken or out of shape belt. Page 4 | |
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6 | Eureka Customer Service HELPLINE | www.eureka.com |