Eureka 2900 Series Problem, Cause, Solution, Motor will not start, Electric Plug, Thermal Cut Off

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	✓ Electric Plug	Push plug securely into outlet.
		Try another outlet.
		Check circuit breaker.
Motor suddenly stops.	✓ Thermal Cut Off	Page 2.
Does not clean the carpet	✓ Filters	Clean or replace the filters. Hint: If picking up fine
or floor.		dust, the filters may not look dirty but a fine substance
		tends to reduce suction when it blocks the airflow
	✓ Dust Bag	through the filter(s). Page 5.
		Replace the dust bag with a new dust bag. Page 6.
		Be sure the dust bag is properly seated into the
	✓ Hose	cleaner body. Page 6.
		Be sure hose adapter is secure on back of cleaner.
		Page 8.
		Remove any blockages from the hose that restricts the
		airflow. Page 8.
		Check to see that the end of the hose is firmly pressed
		into the hose retainer in the hood of the vacuum.
	✓ Belt	Check base hose and long hose. Page 8.
		Replace a broken, cut, loose or out of shape belt.
	✓ Brush Roll	Clean hair and thread from bristles and end cap area.
		Replace brush roll if bristles are worn.
No suction at the end of hose.	✓ Hose Adapter	Be sure hose adapter is secure. Page 8.
	✓ Filters	Clean or replace the filters. Hint: If picking up fine
		dust, the filters may not look dirty, but a fine substance
		tends to reduce suction when it blocks the airflow
	✓ Hose	through the filters.
		Remove any clogs from the hose that restricts the
	✓ Dust Bag	airflow. Check base hose and long hose. Page 8.
		Change dust bag.
Headlight not working.	✓ Light Bulb	Replace light bulb. Page 7.
Noise from the brush roll	✓ Brush Roll	Remove hood and clean debris or items from the brush
area.	✓ Belt	roll area.
		Replace a broken, cut, loose or out of shape belt.
		Page 6.
Cleaner is hard to push.	✓ Cleaner Height Setting	Put handle in operating position. Tilt the cleaner
		back to raise the front wheels off floor. Then turn
	✓ Belt	the knob to a higher setting.
		Replace a broken, cut, loose or out of shape belt.
		Page 6.
Cleaner height knob will	✓ Cleaner Height Setting	Hint: Put handle in operating position. Tilt the
not turn.		cleaner back to raise the front wheels off floor.
		Then turn the knob.
Missing parts		Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,
		central standard time, Monday through Friday. Know the
		model and serial numbers when you call.
Questions?		Call 1-800-282-2886 between 8 a.m. to 7:30 p.m.,
		(CST), Monday - Friday and 10 a.m. to 6:30 p.m. (CST)
		Saturday. Know the model and serial numbers when
		you call.

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