Eureka 3276-3280 Cause, Solution, Problem Solving, Thermal Cut-Off, Motor will not start

Thermal Cut-Off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.

Problem Solving

! Make sure vacuum is turned off and power cord is unplugged.

Problem	Cause	Solution
Motor will not start.	Power plug	• Push plug securely into outlet, try another outlet or
		check circuit breaker.
	Power switch	• Turn power switch to on ( I ).
	Thermal cut-off	• See above.
Vacuum does not clean	Dust cup and filter	• Empty dust cup, clean and/or change filter.
carpet or bare floor.		• Clean or replace filters regularly to maintain suction. Page 2
		• If picking up fine dust, the dust cup may not look full, but a
		fine substance tends to reduce suction when it blocks air flow
		through the filter and screen. Refer to page 2 for filter
		maintenance. Make sure filter, screen and dust cup are
		installed properly.
	Belt	• Replace a worn, cut or out of shape belt. Page 4
	Hose	• Remove clogs from the hose that restrict the airflow. Make
		sure hose is replaced into hose retainer. Page 5
	Bare floor setting	• For bare floor cleaning, turn height adjustment knob to bare
		floor position.
	Carpet height setting	• For carpet cleaning, turn height adjustment knob to another
		position.
No suction at the	Dust cup and filter	• Empty dust cup, clean and/or change filter.
end of hose.		• Clean or replace filters regularly to maintain suction. Page 2
		• If picking up fine dust, the dust cup may not look full, but a
		fine substance tends to reduce suction when it blocks air flow
		through the filter and screen. Refer to page 2 for filter
		maintenance. Make sure filter, screen and dust cup are
		installed properly.
	Hose	• Remove clogs from the hose that restrict the airflow. Make
		sure hose is replaced into hose retainer. Page 5
Turbo nozzle will not turn.	Rotating brush	• Check turbo nozzle for debris.
Vacuum is hard	Vacuum height setting	• Adjust knob to a higher position.
to push.	Belt	• Replace a worn, cut or out of shape belt. Page 4
Burning smell; brush roll	Belt	• Check brush roll for debris. Page 4
will not turn.		• Replace broken or out of shape belt. Page 4

6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com