PROBLEM SOLVING
NOTE: Unplug the electrical cord before servicing.
PROBLEM |
| CAUSE |
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| SOLUTION |
Appliance won’t | 3 | Electric plug |
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| Push plug securely into |
start |
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| outlet. Verify power on light |
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| is on. |
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| Try another outlet. |
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| Check circuit breaker. |
| 3 | No water in tank |
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| Check the tank for water. |
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Appliance won’t | 3 No water in tank |
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| Check the tank for water. | |
make steam |
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Appliance spits | 3 Too much water in |
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| Check the water level in the | |
water out of nozzle |
| tank. Do not overfill. |
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| tank. |
| 3 Unit positioned |
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| Use in upright position. | |
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| upside down. |
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| 3 Not fully preheated. |
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| Allow more time for water to | |
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| heat up. |
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Water boils out of fill | 3 Water tank too hot. |
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| Allow more time for cooling. | |
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spout when adding |
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| Add water slowly. |
water. |
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| Use special funnel provided. |
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Accessories will not | 3 Not properly |
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| Check for proper assembly. | |
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stay on. |
| installed. |
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| Review this guide for |
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| assembly instructions. |
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General questions | 3 Assembly or related |
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| Call | |
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| accessories |
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| between 8:00 |
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| Monday through Friday, |
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| central standard time. |
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| Know the Model and Type |
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| numbers when you call. |
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