PROBLEM SOLVING

NOTE: Unplug the electrical cord before servicing.

PROBLEM

 

CAUSE

SOLUTION

Appliance won’t start

3

Electric plug

Push plug securely into outlet. Verify power

 

 

 

on light is on.

 

 

 

Try another outlet.

 

 

 

Check circuit breaker.

 

3

No water in tank.

Check the tank for water.

 

 

 

 

Appliance spits water

3

Too much water in tank. Do not

Check the water level in the tank.

out of nozzle.

 

overfill.

 

 

3

Water condensed in wand and the

Press steam delivery button and discharge

 

 

hose.

any water that has formed in wand and hose

 

 

 

into a container. As soon as the appliance is

 

 

 

supplying steam only, direct steam jet

 

 

 

towards the floor and press steam delivery

 

 

 

button at least two or three times.

 

3

Not fully preheated.

Allow more time for water to heat up.

 

 

 

 

Water boils out of fill spout

3

Water tank too hot.

Allow more time for cooling.

when adding water.

 

 

 

 

 

 

Add water slowly.

 

 

 

Use special funnel provided.

 

 

 

 

Accessories will not stay

3

Not properly installed.

Check for proper assembly.

on.

 

 

 

 

 

 

Review this guide for assembly instructions.

 

 

 

 

General questions.

3

Assembly or related accessories.

Call 1-800-438-7352 between 8:00 AM -

 

 

 

4:45 PM, Monday through Friday, central

 

 

 

standard time. Know the Model and Type

 

 

 

numbers when you call.

 

 

 

 

11

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Eureka 370 warranty Problem Solving Cause Solution

370 specifications

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