Eureka 4700 Series manual Problem Solving Cause Solution, Thermal Cut Off

ENGLISH

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.

Problem	Cause	Solution
Motor will not start.	Electric Plug	• Push plug securely into outlet.
		• Try another outlet.
		• Check circuit breaker.
Motor suddenly stops.	Thermal Cut Off	• Refer to pages 3 and 13.
Hard to push.	Carpet Height Adjustment	• Adjustment set too low.
Does not clean the carpet/floor.	Dust Cup	• Empty the dust cup.
		• Make sure dust cup is installed properly and dust cup latch is secured.
	Filter	• Make sure pleated filter is clean.
	Belt	• Replace cut, loose, out of shape belt.
	Brushroll	• Clean hair and thread from bristles and end cap area.
		• Replace brushroll if bristles are worn.
	Hose	• Remove any clogs from the hose that restrict the airflow.
	Carpet Height Adjust	• Adjustment set too high.
No suction at the hose.	Dust Cup and Filter	• Empty the dust cup
		• Clean and install filter properly.
		• Make sure dust cup is installed properly and dust cup latch secured.
	Hose	• Remove any clogs from the hose that restrict the airflow.
		• Check both ends of the hose.
Headlight is not working.	Light Bulb/not available	• Replace light bulb.
(some models only)
Noise from the brushroll area.	Brushroll	• Remove hood and clean debris from the brushroll area.
	Belt	• Replace a cut, loose or out of shape belt.
Brushroll will not turn.	Brushroll	• Remove hood and clean debris from the brushroll area.
		• Replace broken belt.
Burning smell.	Belt	• Remove hood and clean debris from the brushroll area/belt.
Power Paw™ stair brush	Brushroll/Belt	• Remove any clogs from the opening or debris around the
doesn't work. (some models only)		brushroll or belt.

Missing parts or questions. Call 1-800-282-2886 for customer assistance.

Thermal Cut Off

This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this procedure:

Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup, clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup, unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal. The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.	25