PROBLEM SOLVING
NOTE: Turn OFF the power switch and unplug the electrical cord before servicing.
PROBLEM |
| CAUSE | SOLUTION |
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Motor won’t start | 3 | Electric plug | Push plug securely into |
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| outlet. |
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| Try another outlet. |
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| Check circuit breaker. |
| 3 | Power switch not | Make sure power switch is |
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| turned “ON” | “ON.” |
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No suction at end of | 3 | Full paper bag | Replace paper bag. |
hose | 3 | Hose | Remove any clogs from |
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| hose that restrict airflow, |
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| then try again. |
| 3 | Front cover not | Push front cover until it |
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| latched | latches firmly. |
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Reduced suction | 3 | Full paper bag | Replace paper bag. |
| 3 | Slip ring open | Slide slip ring on wand until |
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| hole is covered. |
| 3 | Hose | Remove any clogs from |
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| hose that restrict airflow, |
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| then try again. |
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Cleaner shuts off | 3 | Internal safety | Unplug cleaner and check |
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| thermostat trips | for obstructions in hose, |
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| wands and attachments. |
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| Check for full paper bag. |
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| Clean/replace motor filter. |
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General questions | 3 Assembly or related | Call | |
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| attachments | between 7:00 |
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| central standard time, |
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| Monday through Saturday. |
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| Know the Model number |
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| and Serial number when |
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| you call. |
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