PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM |
| CAUSE | SOLUTION |
Motor will not start. | ✓ | Electric Plug | Push plug securely into outlet. |
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| Try another outlet. |
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| Check circuit breaker. |
Motor suddenly stops. | ✓ | Thermal Cut Off | Refer to page 7. |
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Does not clean the carpet | ✓ | Disposable Dust Bag | Change the bag and clean or replace the |
or floor. |
| and Filter(s) | filter(s). Hint: If picking up fine dust, the bag |
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| may not look full but a fine substance tends |
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| to reduce suction when it blocks the airflow |
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| through the paper bag and filter(s). |
| ✓ | Dust Bag | Be sure hose adapter inserts into paper bag. |
| ✓ | Belt | Replace a cut, loose or out of shape belt. |
| ✓ | Belt Cover | Snap the belt cover inside the hood if it comes |
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| loose. |
| ✓ | Brush Roll | Clean hair and thread from bristles and end |
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| cap area. Replace brush roll if bristles are worn. |
| ✓ | Hose | Remove any clogs from the hose that restrict |
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| the airflow. Check short hose in the base and |
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| long hose. Refer to page 12 & 13. |
No suction at the end of | ✓ | Hose Adapter | Hose adapter has to seat inside the dust bag. |
the hose. | ✓ | Disposable Dust Bag | Change the bag and clean or replace the |
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| and Filter(s) | filter(s). Hint: If picking up fine dust, the bag may |
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| not look full, but a fine substance tends to reduce |
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| suction when it blocks the airflow through the |
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| paper bag and filter(s). |
| ✓ | Hose | Remove any clogs from the hose that restrict the |
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| airflow. Check short hose in the base and long |
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| hose. Refer to page 12 & 13. |
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Headlight not working. | ✓ Light Bulb | Replace light bulb. | |
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Noise from the brush roll | ✓ Brush Roll | Remove hood and clean debris or items | |
area. |
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| from the brush roll area. |
| ✓ Belt | Replace a cut, loose or out of shape belt. | |
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Cleaner is hard to push. | ✓ Cleaner Height Setting | Put handle in operating position. Tilt the | |
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| cleaner back to raise the front wheels off floor. |
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| Then turn the knob to a higher setting. |
| ✓ Belt | Replace a cut, loose or out of shape belt. | |
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Cleaner height knob will | ✓ | Cleaner Height | Hint: Put handle in operating position. Tilt the |
not turn. |
| Setting | cleaner back to raise the front wheels off floor. |
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| Then turn the knob. |
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