Eureka SP5816 warranty Sanitaire Limited Warranty

NOTE:Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	SOLUTION
Motor will not start.	Push plug securely into outlet.
	Try another outlet.
	Check circuit breaker.
Motor suddenly	Thermal Cut Off, see Page 2.
stops.
Does not clean the	Clean or replace the fi lters. Hint: If picking
carpet or fl oor.	up fi ne dust, the bag or fi lters may not look dirty,
	but a fi ne substance tends to reduce suction
	when it blocks the airfl ow through the fi lters.
	Be sure the dust bag is properly seated into the
	cleaner body. Page 6.
	Replace dust bag. Page 6.
	Be sure hose adapter is secure on back of
	cleaner. Page 9.
	Check base hose and long hose. Page 9.
	Replace a broken, cut, loose or out of shape
	belt. Page 8.
	Clean hair and thread from bristles and end cap
	area. Page 8.
	Replace brush roll if bristles are worn. Page 8.
No suction at the	Be sure hose adapter is secure. Page 9.
end of hose.	Clean or replace fi lters. Hint: If picking up fi ne
	dust, the bag or fi lters may not look dirty, but a
	fi ne substance tends to reduce suction when it
	blocks the airfl ow through the fi lters.
	Remove any clogs from the hose that restrict
	the airfl ow. Check base hose and long hose.
	Page 9.
	Replace dust bag. Page 6.
Headlight not	Replace light bulb. Page 7.
working.
Noise from brush	Remove hood and clean debris or items
roll area.	from the brush roll area. Page 8-9.
	Replace a broken, cut, loose or out of shape
	belt. Page 8.
Cleaner is hard to	Put handle in operating position. Tilt the
push.	cleaner back to raise the front wheels off fl oor.
	Then turn the knob to a higher setting.
	Replace a broken, cut loose or out of shape
	belt. Page 8.
Cleaner height knob	Hint: Put handle in operating position. Tilt the
will not turn.	cleaner back to raise the front wheels off fl oor.
	Then turn the knob.
Bag Cover will not go	Dust bag must be installed properly in cleaner
onto cleaner properly.	or bag cover will not go onto cleaner. Make sure
	the dust bag cardboard fl ange is on the support
	shelf. See page 6.
Hood will not come off.	Hood cannot be removed from cleaner unless
	the cleaner height setting is in the lowest or
	highest position.
	All three screws must be removed from the top
	of the hood. Page 8.
Missing parts or	Call 1-800-800-8975 between 8 a.m. to 7:30 p.m.
questions?	(CST), Monday through Friday and 10 a.m. to
	6:30 p.m, Saturday. Know the model and serial
	numbers when you call.

THE SANITAIRE LIMITED WARRANTY

What This Warranty Covers

Your Sanitaire cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of two years. The warranty is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.

What This Warranty Does Not Cover

• Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, and brush roll bristles.

• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Ownerʼs Guide.

• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka/Sanitaire parts.

What Electrolux Home Care Products North America Will Do

Electrolux Home Care Products North America will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy, Electrolux Home Care Products North America will not refund the consumerʼs purchase price.

Extended Warranty for Upright Cleaner (Only)

The base of the Sanitaire Upright cleaner is warranted for five years from the original date of purchase.

Extended Warranty for SYSTEM_PRO Canisters

The motor for SYSTEM_PRO canister cleaners is warranted for five years from the original date of purchase.

Warranty Registration

Please fill out and return the warranty registration card accompanying your cleaner.

Obtaining Warranty Service

To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Sanitaire Authorized Warranty Station.

You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Sanitaire Authorized.”

For the location of the nearest Sanitaire Authorized Warranty Station or for service information, telephone toll free:

USA: 1-800-800-8975

Mexico: 5670-6169

Canada: 1-800-800-8975

If you prefer, you can write to Electrolux Home Care Products North America, Service Division, P.O. Box 3900, Peoria, IL, 61612 USA. In Canada write to Electrolux Home Care Products North America, 866 Langs Drive, Cambridge, Ontario N3H 2N7.

If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the SanitaireAuthorized Warranty Station. Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial numbers from the data plate on the cleaner.

Further Limitations and Exclusions

Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Electrolux be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary by state.

GENUINE

EUREKA PRODUCT

Questions & Answers about Genuine Eureka/Sanitaire Products

Q:Why should I use only Genuine Eureka/Sanitaire paper bags, belts, and parts in my Eureka/Sanitaire vacuum cleaner?

A:Using Genuine Sanitaire Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction, ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.

Q:How can I be sure I am using only Genuine Eureka/Sanitaire products in my vacuum cleaner?

A:Typically, packaged products and paper bags can be identified by a Eureka or Sanitaire logo. For further identification assistance, you may call our toll-free number, 1-800-800-8975, for the location of a nearby Sanitaire Authorized Warranty Station.

Q:Are there any differences between “made to fit” or “imitation” and Genuine Eureka/ Sanitaire paper bags, belts, and parts?

A:Yes, there are some very important differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties.

For Genuine Sanitaire Value, Accept No Imitations!

ELECTROLUX HOME CARE PRODUCTS NORTH AMERICA

Bloomington, Illinois 61701

Household Warranty