Fellowes Shredder Troubleshooting for 120-2 and 120C-2 Models

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Troubleshooting

If there is a problem with your shredder, check these symptoms and remedies. If you can- not solve the problem, call your local dealer or contact Fellowes directly. Do not open shredder head to attempt repair. You could be exposed to serious electric shock and will void the warranty.

Symptom	Remedy
Ready Light (F) will not light	Make sure shredder is plugged in and
	the control switch (E) is in the automatic [I]
	position.
Shredder does not start or stops while	• Make sure shredder is plugged in and
shredding	control switch (E) is in the automatic [I]
	position.
	• Shredder is jammed. Follow the
	instructions under Operation.
Basket ajar light (H) is on	Make sure the waste basket drawer (A) is
	all the way into the cabinet.
Basket full light (I) is on	Empty the waste basket. Follow the
	instructions under Operation.
Paper jam light (J) is on	Clear the paper jam. Follow the
	instructions under Operation.
Confetti-cut shredder (120C-2): Shredder	Oil the cutting cylinders. Follow the
sheet capacity decreases, noise level	instructions under Maintenance.
increases, or cutting cylinders stop with a
squeak or rubbing sound
Shredder runs for a few seconds after the	No action required. This is a self-cleaning
paper has cleared the cutters	function.

Supplies

The following items for the 120-2 and 120C-2 shredders are available from Fellowes:

Item	Quantity	Part Number
Waste bags (in dispenser)	50/roll	36054
Waste basket (box)	1 box	400008
Powershred Lubricant (120C-2 only)	12 oz. bottle	35250

To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this instruction manual, or visit us at www.fellowes.com.

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