TROUBLESHOOTING

Problem

Possible cause

Solution

 

 

 

No ‘red’ power on LED

Machine is not switched on

Switch on machine at rear next to plug

inlet and at the wall socket

 

 

 

 

 

No ‘green’ ready light after a long

Machine is in a hot or humid area

Move the machine to a cooler and dry

period

area

 

 

 

 

 

 

Process the documents again, ensure

 

Binding cover may be too thick to bind

sheets are in contact with the glued spine

Loose and unglued sheets

 

by tapping gently on a flat surface

 

 

 

 

Timer setting may be incorrect

Check timer setting is correct and process

 

the document again

 

 

 

 

 

 

The cover size is too small for the

Check the number of sheets is appropri-

 

ate for the cover width. Select larger

 

number of sheets

 

spine width if necessary

 

 

 

 

 

Loose and glued sheets

Extended heating cycle

 

 

Timer setting may be incorrect

Check timer setting is correct. Ensure

 

 

prompt document removal

 

Documents left on the heater plate

 

after the cycle is complete

 

 

 

 

WORLDWIDE WARRANTY

Fellowes warrants all parts of the binder to be free of defects in material and workmanship for 2 years from the date of purchase by the original consumer. If any part is found to be defective during warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling or unauthorised repair. Any implied warranty, including that of merchantability or fitness for particular purpose, is hereby limited in duration to the appropriate warranty period set forth above. In no event shall Fellowes be liable for any consequential damages attributable to this product. This warranty gives you specific legal rights. You may have other legal rights that vary from this warranty. The duration, terms and conditions of this warranty are valid worldwide, except where different limitations, restrictions or conditions may be required by local law. For more details or to obtain services under this warranty, please contact Fellowes or your dealer.

PRODUCT REGISTRATION

Thank you for purchasing a Fellowes product. Please visit www.fellowes.com/register to register your product and benefit from product news, feedback and offers. Product details can be found listed on the rating plate positioned on the rear side or underside of the machine.

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Fellowes helios 60 manual Troubleshooting, Worldwide Warranty, Product Registration, Problem Possible cause Solution