Problem Solving Checklist
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Dealer or Customer Care Centre.
Problem | Possible Causes | What to do | |
Appliance does | No electricity at power outlet | Check that the plug is correctly | |
not operate |
| connected and power switched on | |
|
| Check another appliance at the same | |
|
| outlet | |
|
| Check house fuse | |
Light not | Blown light bulb | Change light bulb | |
working |
|
| |
Refrigerator not working | See Maintenance section | ||
| |||
Light and display | Product in Sabbath Mode | Hold compartment select button down | |
not working |
| for 10 seconds | |
Motor operates | Hot weather | Minimise door opening to allow | |
for long periods | Frequent door openings | temperature to stabilise | |
|
| ||
| Large amount of food recently |
| |
| added |
| |
|
|
| |
| Temperature control set too low | See Temperature control section | |
|
|
| |
| Doors not sealing properly | Check that cabinet is level and gasket | |
|
| seals are clean | |
|
|
|
Storage compartments too warm
Temperature setting not correct | See Temperature control section |
|
|
Frequent door openings | Minimise door openings to allow |
Large amount of food recently | temperature to stabilise |
| |
added |
|
|
|
Food freezing in | Temperature setting not correct | See Temperature control section | |
the refrigerator |
|
| |
Food placed directly in front of | Move chill sensitive foods away from the | ||
| |||
| air outlets | centre back of the shelf | |
Unfamiliar noises | Cabinet not stable or level | See Installation section | |
|
|
| |
| Freezer is defrosting |
| |
|
|
|
Water in the vegetable bins
Condensation is formed by the water produced by fruit and vegetables
A small amount of condensation is beneficial for fruit and vegetable storage
If there is too much water, store fruit and vegetables loosely wrapped in plastic bags
Wipe out water with a cloth
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