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Troubleshooting
Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorised Repairer or Customer Care.
Problem | Possible causes | What to do |
General |
|
|
The oven does not work | No power. | Check that the mains power |
and the display is dark. |
| supply is turned on and there is |
|
| no power outage in your area. |
|
|
|
The oven does not work | The oven is set for automatic | See ‘Automatic cooking’ for |
but the display is lit. | cooking. | information. |
|
|
|
The light does not come | The oven light bulb has | Replace the light bulb. See |
on when I open the oven | blown. | ‘Care and cleaning’ for |
door. |
| instructions. |
| The door is not correctly fitted. | See ‘Care and cleaning’ for |
|
| instructions on fitting the door |
|
| correctly. |
The oven is in Sabbath setting and the ‘Light off’ option has been saved.
To quit Sabbath setting, press and hold the cancel 
button. See ‘User preference settings’ for instructions on changing the ‘Light off’ option.
The temperature | The control panel is locked. | Press and hold the select or |
indicator shows |
| cancel button to unlock the |
the dials and buttons are |
| control panel. |
unresponsive. |
|
|
|
|
|
The oven is not heating. | The door is not properly closed | The heating elements are |
| or it is opened too frequently | disabled while the door is open. |
| during cooking. | Make sure the door is properly |
|
| closed and avoid opening it |
|
| frequently during cooking. |
A glass pane in the oven Incorrect cleaning. door has cracked,
chipped, or shattered.
You must NOT use the oven. Call your Authorised Repairer or Customer Care.
